Passengers have been evacuated from a Eurostar train that broke down in northern France, according to reports from the BBC, after enduring nearly four hours awaiting assistance.
A passenger recounted being stranded on the train without air conditioning, before emergency services and local rescue teams arrived to distribute water.
James Grierson, a passenger on board, reported that he was evacuated alongside numerous “very frustrated” individuals and that there was “no sign” of a replacement train for transport.
Eurostar has been contacted for comment. Earlier, the company issued messages on social media platforms, advising passengers to remain seated and await the arrival of a replacement train.
Mr. Grierson stated that the affected train, traveling from Brussels to London, experienced “some electrical failing 10 minutes outside of Calais.”
Eurostar has yet to release a statement regarding the cause of the disruption.
Images from the scene depict dozens of individuals standing outside the immobilized train, accompanied by rescue personnel in high-visibility vests, one of whom was carrying bottled water.
Numerous passengers have taken to X, formerly Twitter, to voice complaints about the absence of air conditioning, overflowing lavatories, and a perceived lack of communication from Eurostar.
The rail operator has responded to some of these messages, offering apologies and confirming that a replacement train has been dispatched.
Nigel Hardman, a plumber from Blackpool, reports incurring significant financial losses due to the Eurostar service disruptions.
The rail operator states that repairs are now complete, but delays are expected to persist until the end of Wednesday.
The company anticipates that a fleet of up to 50 new trains will be operational by the early 2030s.
A partnership between Uber and rail operator Gemini Trains would see trains stop at Ebbsfleet again.
The transport app will sell tickets for a Eurostar competitor which plans to also stop in Kent.