Sir Tom Farmer, founder of the Kwik Fit automotive chain, passed away peacefully at his Edinburgh home on Friday at the age of 84, his family announced.
The Edinburgh-born entrepreneur transformed Kwik Fit into the world’s largest independent tire and automotive service chain, culminating in its £1 billion sale to Ford in 1999.
Sir Tom’s influence extended beyond the business world. He held a majority stake in Hibernian FC for 28 years, selling his interest in 2019.
Born in Leith in 1940, he launched his first tire business in 1964, establishing Kwik Fit in 1971. The company eventually expanded to over 2,000 locations across 18 countries.
His contributions to the automotive industry earned him a knighthood in 1997. He was also appointed a Commander of the Royal Victorian Order (CVO) in 2009 for his extensive charitable work.
A family statement noted Sir Tom’s “long and extensive career touched many aspects of Scottish and UK life,” highlighting his business acumen, philanthropy, public roles, and unwavering community support.
His philanthropic endeavors garnered him the Carnegie Medal and the title of Knight Commander with Star of the Order of St. Gregory the Great, awarded by the Pope in 1997.
The family emphasized his deep Roman Catholic faith, weekly church attendance, and strong connections within the Catholic community. “Sir Tom will be remembered for his commitment to family, work, and faith, and for being a proud Scotsman,” the statement concluded.
Hibernian FC shared a statement on X, expressing devastation at his passing and offering their gratitude.
First Minister John Swinney and Scottish Secretary Ian Murray also issued statements expressing condolences and acknowledging Sir Tom’s significant contributions to Scotland and Edinburgh’s football community.
The family described Sir Tom as a devoted family man, married to Anne for 57 years until her death in 2023. They noted his frequent attribution of his business success to Anne, stating he often said he “married a girl like Anne.”
They are survived by their two children and four grandchildren. Sir Tom’s legacy extends beyond his business achievements, encompassing his contributions to Hibs, philanthropy, and mentorship of young entrepreneurs.
His impact on the automotive industry is undeniable. After early success, he honed his sales techniques in the USA, implementing innovative branding and marketing strategies upon his return to establish Kwik Fit.
Kwik Fit’s emphasis on customer service and staff training set it apart. His commitment to employee empowerment, reflecting his strong faith, aimed for customer delight, establishing trust through exceptional service.
This commitment to personal connection, now largely absent in online commerce, was a hallmark of Sir Tom’s success. His legacy is a testament to the enduring power of human interaction in business.
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